Free Shipping on all orders over $100AUD
Free Shipping on all orders over $100AUD
Signed in as:
filler@godaddy.com
Our returns policy lasts for 14 days from your order delivery date.
If in that period you have a change of heart and wish to return your purchase, you must contact us via email at sales@makingmemories.net.au for further direction.
You will be provided with a shipping address in ACT Australia for you to return your items.
Please note the following requirements:
- Items must be returned within the 14 days returns policy period, or makingmemories reserves the right to refuse return.
- Items must be unworn, unwashed, and otherwise undamaged to be returned.
- All items must be returned in their original packaging and/or with tags attached to be eligible.
- All returned items will be inspected for suitability prior to a refund or exchange being granted. This process may take up to 30 days from date of delivery.
- All shipping or other associated costs to be borne by the purchaser (you).
Refunds will be provided where the item(s) are:
- Significantly different from pictures and description
- Damaged (damage caused by normal wear-and-tear through use excluded)
In both instances, notification and photo's will need to be provided within the 14 day returns policy period.
Other reasons for a refund may include a change of heart, or to change size. If so, please follow the above returns policy, and if approved, a refund will be issued to you upon receival of your items. This process may take up to 30 business days.
If you would simply like to exchange an item for another size, a store credit can be provided to you for use on our website store.
A size guide has been provided for each item. Please choose your sizing carefully to avoid any unnecessary returns/exchanges.
Making Memories
Canberra, Australian Capital Territory, Australia
Copyright © 2023 Making Memories - All Rights Reserved.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.
Please subscribe to our email list to be the first to hear when new styles are landing, and receive a 10% off welcome code :)